RETURN

The Company disclaims all liability and confirms that it will not, under all conditions, entertain any appeal for a return
of any request made on www.africred.org

EXCHANGE

The operation or method of exchanging the Company’s services for any other services rendered by the Company is
referred to as ‘Exchange.’ After putting an order for a course on the website, but before accessing and availing the
course, the User may request an Exchange of Course with another course accessible on the platform. The Company
will provide an intimation to the User requesting either “Exchange” or “Replacement,” and the User will receive
clarification of the replacement.

REFUND PROCESS

For a refund request, the User may submit a request on the Company’s website, and a Company representative will
contact the User at the registered phone number given by the User on the Platform. The Refund request shall be
entertained and processed if the Company has failed to provide the course availed for by the User within 7 days, of
course, starting date. In no other circumstance, the Company shall process a refund request. The Company stands to be
at the sole discretion to refund to the User and all the refunds shall be processed after such statutory deductions. All
the refunds shall be credited to the source of the payment received by the Company from the User. In certain
situations, the refunds shall reflect in the payment source in 3-5 working days and the Company disclaims all liabilities
for the same